Every lead gets an instant, intelligent response.
Neo is an AI assistant that handles customer conversations across chat, WhatsApp, and messaging platforms. It understands context, qualifies leads, books meetings, and works 24/7 — without human intervention.
Capabilities
What Neo does for your business.
Instant Lead Response
Every inquiry receives an intelligent, contextual response in under 1 second. No lead waits.
Neo understands the question, considers your business context, and generates a relevant, natural response every time.
Lead Qualification
Neo evaluates each lead against your criteria — budget, timeline, needs, location — and scores them automatically.
Qualified leads are routed directly to sales with full conversation context. Unqualified leads receive appropriate responses.
Meeting Booking
When a lead is qualified, Neo checks your calendar availability and books the meeting directly.
Integrates with Google Calendar, Outlook, and Calendly. Handles timezone detection, rescheduling, and reminders.
Multilingual Intelligence
Neo automatically detects the customer's language and responds natively. 12+ languages supported.
Bulgarian, English, German, Russian, French, Spanish, Italian, Greek, Turkish, Romanian, Polish, and more.
Context Memory
Neo remembers the entire conversation history. Follow-up questions and multi-turn dialogues are handled naturally.
Context persists across sessions and channels. Start on WhatsApp, continue on your website — seamless experience.
Human Handoff
When a conversation requires human judgment, Neo transfers to your team with complete context.
Your team picks up exactly where the AI left off. No information loss. Configurable escalation rules per topic.
Channels
One AI. Every platform your customers use.
Neo operates across all major communication channels with a unified conversation context.
Website Chat
LiveEmbedded widget on your site. Engages visitors, captures leads, qualifies in real time.
WhatsApp Business
LiveOfficial WhatsApp Business API integration. Full conversation automation.
Facebook Messenger
LiveAutomated responses on your Facebook page. Handles inquiries and routes leads.
Instagram DM
LiveRespond to Instagram direct messages automatically. Capture leads from social.
AI-composed email responses to inbound inquiries. Automatic follow-up sequences.
Telegram
LiveFull Telegram bot integration with conversation memory and context awareness.
In Action
See how Neo handles a real conversation.
Dental Clinic
Zdraveyte, iskam da zapisha chas za pregled.
Zdraveyte! Za koy den Vi e udobno — srqda ili chetvurtuk?
Srqda sled 17:00.
Imame svoboden chas v srqda v 17:30 s d-r Petrova. Da go zapisha li?
Da, blagodarya.
Chasut e zapisan. Shte poluchite potvrzhdenie na telefona si.
Fitness Center
Kolko struva mesеchen abonament?
Imame tri varianta — Basic (49лв), Standard (79лв) i Premium (99лв). Iskate li da zapishem bezplatna probna trenirovka?
Da, mozhe.
Za koy den Vi e udobno? Imame svobodni chasove utre ot 10:00 do 12:00.
How Neo Works
From message to action in under one second.
Customer Messages
A prospect sends a message through any connected channel — website chat, WhatsApp, Messenger, Instagram, or Telegram.
Neo Understands
AI analyzes the message, classifies intent, detects language, and retrieves relevant context from conversation history and your knowledge base.
Intelligent Response
Neo generates a contextual, natural response — answers questions, qualifies the lead, or takes action like booking a meeting.
Systems Updated
CRM is updated. Calendar is synced. Lead score is calculated. Follow-up is scheduled. Your team has full visibility without lifting a finger.
Ready to see NEO in action?
Book a 30-minute call and we'll show you exactly what NEO can do for your business.